Front Desk Concierge – Full Time

at our NEW Toombul Hub

Currently scheduled to open April 2021, Function Well Toombul will deliver our holistic philosophy, in a new luxe, 5-star facility and fitness experience like never before. We have left no stone unturned to ensure every part of our members journey is world class and we are looking for the right people to join our high performing and tight-knit team. 

We are looking for a positive, warm and friendly person to deliver the ultimate customer experience at every turn, ready to come on board in April. 

The Position:

  • Provide the ultimate customer experience 
  • Café expertise 
  • Build strong relationships

The Role:

You are the first impression for our guests and valued members, you will provide incredible experiences at every step of their journey. 

Delivering the Ultimate Customer Experience (tangible, intangible, informative, affiliation) is one of our core values. Delivering on this is everything to us, it’s what sets us apart from the pack. You are absolutely integral in delivering on this core value – you are the first impression for our guests and members. The way you greet guests and members each day is paramount; a nothing is too much trouble attitude and a willingness to go above and beyond at every opportunity to be the best part of our members day is imperative. 

Assisting members with class bookings and general membership queries, handling complaints and valued feedback, recommendations on our different offerings to best support their wellness, a wiz at making coffee and smoothies via our refuel bar is all in a day’s work. 

About You:

The following items make sure you are the right fit for the role: 

  • Making people happy is your thing. 
  • Enjoy creating memorable experiences
  • You are positive, warm and welcoming 
  • Minimum 2 years experience in similar role
  • You can multitask
  • Have initiative 
  • Great communicator 
  • Provide solutions for complaints and feedback 

What we Provide:

  • An organisation that genuinely cares about our team and our members, you become part of our Function Well family
  • A career opportunity that provides incredible purpose and fulfillment 
  • A free membership 
  • A generous earning potential
  • A positive, supportive team environment 

How to Apply:

Please send your resume and cover letter to amy@functionwell.com.au 

We look forward to hearing from you!